Terms and Conditions

Heartlist Terms and Conditions (AGB)
 

1. Scope and Applicability
These Terms and Conditions govern participation in the Heartlist Honoring Program, offered by Creo GmbH ("Heartlist"), based in Karl-Wastl-Str. 4, 84405 Dorfen, Germany. They apply to all applicants and members who use the Heartlist platform, services, recognitions, and related offerings.

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2. Program Overview
Heartlist is a curated honoring platform that recognizes meaningful excellence across travel, gourmet, and lifestyle experiences. Participation includes eligibility for distinctions such as "World’s Leading..." titles, use of the Heartlist seal, visibility across Heartlist media, and inclusion in curated publications.

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3. Application & Evaluation Process
Applicants can nominate themselves or be nominated by third parties or Heartlist. After an initial review, eligible candidates are invited to the evaluation process. All applications are assessed using the Heartlist Heartbeats system (maximum 100 points across 5 criteria). A minimum of 80 total points and at least 16 points per category is required for recognition.

4. Heartlist Heartbeats System
Evaluation is based on five key categories:
 

• Excellence

• Passion

• Purpose

• Authenticity

• Emotional Impact
  
  Each category is scored from 0–20 points. The result is compiled in a confidential Curation Report shared with the applicant.
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5. Recognition & Titles
Successful applicants are honored with either a "World’s Best..." (80–89 points) or "World’s Leading..." (90–100 points) title. Members receive a digital certificate, Heartlist seal, and are featured in the official Heartlist Guide and online platforms.

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6. Usage Rights & Intellectual Property
Members are granted a non-exclusive, non-transferable license to use the Heartlist seal and title in their communication during their valid membership period. Heartlist retains the rights to all content, media, and evaluation materials.

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7. Fees & Payment Terms
The participation fee is based on a tiered pricing matrix according to category, size, and positioning. The fee includes the evaluation, Curation Report, and if honored, all recognitions. Unsuccessful applications are charged a partial fee (typically 50%), with the option to reapply. Re-application requires an additional processing fee.

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8. Additional Features
Recognized members may be selected for editorial coverage in the Heartlist Magazine, digital campaigns, or physical events. Inclusion in these features is not guaranteed but curated based on impact and story.

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9. Validity & Renewal
Recognition is valid for one year. Annual re-evaluation is required to maintain active member status. Multi-year packages include annual quality checks.

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10. Withdrawal & Removal
Heartlist reserves the right to revoke recognition if a member no longer meets the defined criteria. In such cases, public use of the title and seal must cease immediately.

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11. Final Provisions
These Terms are governed by German law. Place of jurisdiction is Dorfen, Germany. Heartlist may update these terms at any time. Members will be informed of significant changes.

 

Contact
Creo GmbH Karl-Wastl-Str. 4 84405 Dorfen, Germany
hello@heartlist.org